Insurance Testing
Western Diagnostic Pathology is one of the largest private health care providers in Australia and provides a range of Insurance Client Services. We are able to provide insurance professionals and their clients with the most comprehensive health care evaluation service available. We aim to provide the highest standard of service by linking our specialist medical professionals with the best technologies and the best facilities.
Partnership
Western Diagnostic Pathology is keen to develop a partnership with insurance underwriting departments and advisors to facilitate improvements in turnaround time and quality of reporting information for rapid acceptance of client policies.
Our team
Our team includes:
Western Diagnostic Pathology works with world leading technology in NATA accredited laboratories to deliver accurate, timely and independent healthcare evaluation.
Specialist Pathologists and scientists
Medical Practitioners
Trained Pathology Collectors and Nurses
Client Services Coordinators
Pathology Couriers
Why use our insurance client services?
Simple Booking Procedure – pre-printed request forms are provided in hard copy or electronic format and requests are simply emailed, phoned or faxed using our toll free number.
Convenience - we have collection services and pathology laboratories throughout Australia.
Flexibility – we can organise a collection or paramedical examination at a time and place that suits the needs of your busy clients
Rapid Turnaround Time – most test results are available within 24 hours of collection
Follow-up – mindful of the need to finalise insurance policies our Client Services Coordinators follow up clients to ensure testing is completed and results are forwarded to the insurance company
Specialist Advice - our pathologists are always available and keen to help with test selection and result interpretation, in all areas of pathology.
In what areas does Symbion operate?
Symbion Pathology can provide services throughout every state and territory in Australia including regional areas.
How do Advisors access our services?
Simply ring our client service coordinators on 08 9317 0781 to make arrangements.
Where do the results go and when?
Results are forwarded to the requesting insurance company along with client/advisor details in hard copy format. Optional electronic access to results through a secure dedicated results website provides insurance companies with rapid access to results.
Advisors are notified when all results and reports for their clients have been received and have been forwarded to the relevant insurance companies.
Please feel free to contact us at any time to discuss your testing needs.
Tel: (08) 9317 0834 or (08) 9317 0781
Fax: (08) 9317 0832
Email: WDP.CommercialServices@symbionhealth.com