COVID-19 Information

COVID-19 Patient Information

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Important note regarding the COVID-19 vaccination status of our people

As part of a leading healthcare company, Western Diagnostic Pathology recognises that we have a duty of care to protect both the public and our people, particularly vulnerable people, those at higher risk of more serious illness or who are unable to be vaccinated themselves.

To help keep our people, patients and communities safe, in addition to adhering to relevant public health orders, our parent company Healius has introduced a mandatory COVID-19 Vaccination Policy across its business, including Western Diagnostic Pathology. This policy covers all our people working for Western Diagnostic Pathology.

Our vaccination policy is in addition to a number of other COVID-19 safety measures we have put in place to ensure the health and wellbeing of our people and patients, including the use of personal protective equipment, such as masks and gowns, and enhanced cleaning of our facilities.

COVID-19 General Facts

WDP has setup drive-thru collection points and also appointment only respiratory collection centres around Perth. The WDP website has all the updated locations and opening times of our drive through and appointment only collection centres.  

A swab will be inserted into the back of your throat and through your nose by a qualified practitioner. This is a fast procedure lasting less than a minute. It may cause some mild discomfort. Your swab sample will be taken to a laboratory for testing to determine whether the virus is detectable.

Yes. Appropriate physical distancing measures and infection control procedures are in place. 

It is recommended that you stay home if unwell and if you are displaying symptoms of COVID-19. For further information on COVID-19 visit the HealthyWA website at https://healthywa.wa.gov.au or call the coronavirus (COVID-19) information helpline on 13 COVID (13 26843).

You will be advised of a negative test via SMS within 3 business days of your test. For further information on COVID-19 infection visit the HealthyWA website at https://healthywa.wa.gov.au or call the coronavirus (COVID-19) information helpline on 13 COVID (13 26843).

You will receive an SMS notifying you of your positive result. This will inform you of what immediate action you should take and provide useful links. In addition you will also receive an SMS message from the Department of Health. For further information on COVID-19 infection visit the HealthyWA website at https://healthywa.wa.gov.au or call the coronavirus (COVID-19) information helpline on 13 COVID (13 26843).

COVID-19 Traveller Facts

It’s easy! Purchase your tests at consumer.healius.com.au and we will email you a Pathology Request form which entitles you to COVID-19 testing for travel.

The tests required for travel are usually decided by the transit, country, the destination country, the airline or a combination of all three. The two main tests being used globally to detect the coronavirus that causes COVID-19 are:

  • The Real Time RT-PCR (reverse-transcriptase polymerase chain reaction test). This type of testing for the genetic material of viruses and other microbes has come into common use only in recent years. While different testing methods are under development, RT-PCR remains the most accurate technology available to identify COVID-19 virus infections.
  • The IgM Antibody test. This test detects IgM antibodies. IgM is usually the first antibody produced by the immune system when infected. IgM may be detected early whilst you are infectious or for some time following recovery from a COVID-19 infection.
  • COVID-19 Real Time RT-PCR Test $100 inclusive of GST.
  • COVID-19 Real Time RT-PCR Test Same day Turn-Around $195 inclusive of GST – conditions apply

Unfortunately, not. COVID-19 testing for travel is considered commercial pathology and not reimbursable by Medicare. Generally speaking, Medicare covers pathology for diagnostic and chronic care management only. In some instances, Medicare covers the cost of COVID-19 testing if you are showing symptoms typical for this virus.

Some health funds and travel insurance policies do cover COVID-19 testing for travel. When you purchase from Healius you will also receive an invoice suitable for health fund and travel insurance claims.

If you only require COVID-19 Real Time RT-PCR Test you can attend one of our Respiratory Drive through clinics, no appointment required. If you require COVID-19 Real Time RT-PCR Test and IgM Antibody Test you will need to make an appointment to visit one of our Respiratory Collection Centre by calling 9317 0826.

You will need to visit a dedicated COVID-19 Collection Centre or Drive-thru Collection Centre. Our locations and opening hours change from time to time, so please double check locations and opening hours before your visit.

  • Western Australia/NT: Western Diagnostic Pathology – www.wdp.com.au

If your test is positive, you will be contacted by our consulting doctor and your State’s public health department who then work with you to ensure that you isolate, receive treatment and begin the process of contact tracing.

Once complete, we’ll send you a PDF of your negative test result by email. The attached PDF will be protected by an 8-digit password. If you haven’t received your result, please call 9317 0999 and ask for a Data Entry Supervisor.

We suggest that you follow your destination country, airline or cruise line guidelines. Testing too early can result in having to purchase and retest again. It currently takes us about 24 hours (1 day) to receive the pathology samples in our laboratory, process the test and report the results. Since turn-around-times can vary from 12 – 32 hours depending how far the COVID-19 Collection Centre is from the Laboratory, local outbreaks and therefore demand, we cannot guarantee turn-around-times.

If you have more questions, please email us at consumer@healius.com.au